REFUND POLICY
At Darkblackhat, we strive to provide high-quality digital products and services. Due to the nature of digital goods, all sales are generally considered final.
Please read our refund policy carefully before making a purchase.
1. Digital Products
Since our products are delivered digitally (such as software, licenses, downloads, or digital content), they cannot be returned once delivered.
Therefore:
✅ All digital product purchases are non-refundable once successfully delivered.
2. Exceptions (Eligible for Refund)
A refund may be granted only under the following circumstances:
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You were charged multiple times for the same product.
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You did not receive the product due to a verified technical issue.
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The product delivered is completely non-functional and our support team is unable to resolve the issue.
Refund requests must be submitted within 48 hours of purchase.
3. Non-Refundable Situations
We do not offer refunds in the following cases:
❌ Change of mind
❌ Wrong product selection
❌ Lack of technical knowledge to use the product
❌ Compatibility issues not mentioned in product description
❌ Failure to read product details before purchase
❌ Temporary service downtime
4. Replacement Support
Instead of refunds, we may offer:
✔ Technical support
✔ Product replacement
✔ Access correction
Our team will try to resolve your issue before considering a refund.
5. Refund Processing (If Approved)
If a refund is approved:
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It will be processed within 5–7 business days
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The refund will be issued via the original payment method
6. Contact for Refund Requests
To request a refund, please contact us at:
Include:
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Order ID
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Payment proof
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Issue details
7. Policy Updates
Darkblackhat reserves the right to update this Refund Policy at any time without prior notice.
